Spreading rural awareness

 The following steps must be followed to set up the physical infrastructure required to create an FLTC:

·        Demarcate the isolation area as per the facility layout

·        Identify separate entry and exit points for patients and staff

·        Place the furniture and fittings as per the facility layout.

·        Set up enclosed Doffing and Donning areas

·        Set up an administrative office. The office must have a computer, a printer and one smart phone.

·        Set up a room for medical staff and non-medical staff each and a store room

·        Arrange for charging points both inside the isolation area for the patients and at the officer space outside the isolation area

·        Internet connectivity through Wi-Fi must be enabled both for the patients as well as staff

·        Drinking water must be made available in the isolation area

·        The electric lines and plumbing must be checked

·        Place signages to clearly establish a circulation flow for patients staff as well as stock

·        Place one smart phone permanently within the isolation area and the other smart phone in the administrative office outside the isolation area. This will be the primary mode of communication between the staff within the isolation area and the administrator stationed outside.

·        Seal the isolation area securely.

·        The building identified to be converted into a FLTC must have the following facilities:-

·        The Facility must be spacious enough to accommodate large numbers of patients easily.

·        It must be airy and naturally lit.

·        It must be a closed building so that the isolation area can be easily sealed.

·        The building must be ideally located away from hospitals and schools to protect the sick, elderly and children from any possible spread of the infection.

·        The building must be located within a short distance from a Taluk Hospital so that support can be sent from the Taluk Hospital in case of any medical emergency.

·        The facility must have separate entry and exit for patients and staff.

·        The proposed isolation area must have a partition to house Male and Female Patients separately (If the facility is open for both men and women)

·        There must be an adequate number of washrooms with at least one washroom per 4 patients.

·        There must be a dining area and a recreational area within the isolation area

·        There must be room outside the isolation area to set up the administrative office, area for staff and to set up a storeroom.

There must    be a secure storeroom to store the medical supplies and other necessary item
 There must be an ambulance bay and waiting area outside the 
There must be enough space to create Donning (putting on of PPE kits) and Doffing (Putting off PPE kits) areas for nurses and doctors.























A.RECEPTION AREA:

Most patients who reach the First Line treatment centers are Covid 19 cases who have mild symptoms. With minimum but efficient use of PPE, triage the patient into stable & unstable.

All patients should sanitize their hands & wear masks before entry.

If a patient is a direct entry case and not referred through the Telehealth Helpline Unit, then a screening questionnaire needs to be applied for initial categorization and admission to FLTC.

B.COVID CARE AREA

The isolation area should have 3 entry/eit points:

·        STAFF ENTRY

·        STAFF EXIT

·        PATIENT ENTRY/EXIT

The area is completely sealed shut at all other places to ensure that no unauthorised entry or exit takes place.

C. ISOLATION AREA:The isolation patient area should have

1.Nurse Station

2.Sample Collection Area

3.Utility Area (Dining Area and Recreational Area)

4.Cots should be kept at least 2-3 m apart

5.Separate personal properties to be given to each patient

D. DONNING AREA

This is for the staff to wear personal protective equipment (PPE). This space should have

·        One table and stool

·        Hand washing area

·        Disinfectant dispenser(preferably with Lysol, in 10% *dilution)

·        Hand sanitizer dispenser (containing 60-80% Isopropyl alcohol)

·        Micropore tape dispenser

·        Hanging Mirror (for checking proper positioning of PPE )

E. DOFFING AREA :This is for the staff to safely remove PPE to safely dispose of them later.

·        Stool

·        Laundry Bins

·        Disinfectant spraying units

·        Hand washing area

·        Wash rooms (For staff to take bath after doffing. Each wash room to be disinfected after every use.)

IMPORTANT POINTS

·        Ideally there must be CCTV cameras in the patient isolation area

·        A separate phone (ideally a smart phone with internet service) must be kept in the isolation unit to enable communication with the outside world

Inflow and outflow of patients

A clear circulation flow for patients must be set on the ground. The patients will be taken in the ambulance straight till the entry into the isolation area. If the FLTC also has a triage facility, then to the Triage Area.

Once the patient enters the isolation area, the door must be secured to avoid any unauthorised entry or exit

Inflow and outflow of Staff

Staff must enter the facility through the staff entry close to the administrative area. They must then wear PPE Suits in the Donning area before entering the Isolation area. While exiting the isolation area, they must first doff within the doffing area, bath in the washroom and exit through the separate staff exit only.

Flow of stock and consumables

The inventory management component of the CARE system is used in managing inventory within a FLTC. A secure Store room is identified to store all the durables.

The flow of goods must also be clearly laid out. The goods must be dropped off close to the store room near the reception area. The same must be transported to the store room. As per need this stock must be drawn while recording the same in the inventory management tool.If such goods need to be taken into the isolation area, the same must be done by a staff donning the PPE suit. The channel of entry and exit will be the ones marked for staff.
















Data management within an FLTC:

Data Management may be done through any hospital/patient management software.

For instance, FLTC's in Ernakulam district of Kerala uses CARE as patient management tool. The data of each patient is recorded in the system at the time of admission. Subsequently, each consultation or daily round detail is also added into the system for the record.

Any Sample testing that takes place in a FLTC is also routed through the CARE system.

If the patient is shifted from the facility to another hospital or another healthcare facility, the patient details are transferred to the new facility through the internet using the CARE System.

The administrator of the facility is in-charge of entering data into the CARE system. This person must be trained in the use of the CARE system for the management of patients, sample and inventory. The training material to using CARE system is available at Care System 101

A FLTC with 25 beds must have the following staff:-

·        1 Doctor on call available 24 hours

·        6 Nurses ( 2 nurses working in 8 hrs shifts)

·        6 Cleaning Staff (2 Staff working in 8 hrs shifts)

·        3 Data Entry personnel ( 1 Staff working in 8 hrs shifts)

·        1 Administrative head (Nodal person)

·        1 Information Officer (the contact person for families of the patients).

The number of staff may be increased or decreased depending on the capacity of the facility.

HOW CAN YOU CONTRIBUTE?

"How can an individual contribute to the society or community?" is a question that can be best answered by oneself.

Every individual can contribute in various ways by innovating or finding solutions to fill the lacuna or sufficiency of the existing systems at the grass-root level of a community.

This process can only be started once there is a clear idea of the existing system that has been functioning to solve the problems and obstacles that have popped up in the past and present scenarios.

You can contribute in three ways.

Cooperate with courtesy and patience with healthcare workers in the smooth working of the public health system. Always cooperate with law enforcement officials and other public servants.

Communicate to your family and friends how our public governance system works. May this knowledge and awareness flow from you to many others.

Contribute your time and efforts by engaging with your local community to find unique solutions for the unique problems that your community faces. Engage with your locale panchayat/ ward level team to see where you can step in and contribute. Put your skills and knowledge to use within your own community.

Depending on your interest and skill sets there are umpteen number of ways in which you can contribute to making the system better and more efficient.

Every individual will definitely have a role or way in which they can contribute to this fight. Let us look at some examples of how people from various walks of life have contributed.

Software Engineer - There are multiple software engineers who have built systems to track or integrate multiple processes in the healthcare system/ambulance network to improve the efficiency of the existing system. Especially in the backdrop of COVID we have seen many software engineers come forward with smart and intuitive tools to revolutionise field like healthcare, law enforcement, communication etc.

Farmers - Many farmers have started giving advice to homemakers and youngsters about the basic steps and knowledge required to cultivate vegetables at home. Thereby promoting the concept of self-sufficiency. Today, micro-farms are trending and people have started farming in their own homes. Any farmer can contribute towards imparting knowledge of farming into the general population and may even get into supplying seeds, biofertilizers or any service relating to farming.

Artists - Creative illustrations have been made to improve public health awareness campaigns. Art plays a major role in influencing the public. Moreover, art as an activity also supports mental health. Therefore as an artist, you may be able to contribute by creating meaningful art spreading positive messages or important information among the public. You may even choose to contribute by spending a little time every day to teach children art.

The problems faced by our community are many-folds. Problems like poverty, unemployment, food insecurity etc are increasing because of the socio-economic impact caused by the Pandemic.

Our country already has a system to solve issues faced by the community. Just like any other system, this system is also far from perfect. It is upon us civilians to supplement the efforts of the state and work towards increasing the efficiency of the governmental projects.

There are various existing government programs for poverty alleviation, generating employment for the unemployed etc. A few of these programs are listed below:-

Ashraya:

In this scheme, families which are the weakest financially in a Panchayat or Municipality is identified. A clear criterion is set to identify the most deprived. Income, health, assets, etc. are factors.

The objective of the scheme is to elevate them till they do not require the support and integrate them to the mainstream society. The scheme requires every Grama Panchayat to prepare separate micro-projects for each destitute household identified. These micro-projects are then integrated with the annual plans of the Grama Panchayats. This program is implemented through Kudumbashree. Kudumbashree updates the Ashraya List every year. Eligible families are identified by NHGs, verified by ADS, followed by eligibility checking at the CDS and finally approved by the Grama Panchayat Committee.

Multi-year projects are considered under this scheme. Three-year duration initially, extendable through projects for continued support to the needy.

The Panchayat must see to it that the benefit of any project or scheme must first fall upon this population. If there is a scheme by the Water authority, it must be made sure that the people under Ashraya have a priority. The same goes for any scheme under health, education etc.This project has been financed by central, State government support, contributions by District and Block Panchayats, and plan funds of the respective Grama Panchayats. Attempts to mobilize financial and other support from agencies and individuals may also be helpful. The existing schemes which are considered under the project are:

·        Land for house construction for the homeless by Grama Panchayat

House under   Indira awy was Yojana (IAY)

·        Electrification through Rajiv Gandhi Grameen Vidyutikaran Yojana

·        Drinking water through the special scheme of Kerala Water Authority (KWA) covering BPL families etc.

How can you contribute?

Students can contribute their time, effort and resources to support the implementation of this scheme so that the intended benefits reach the beneficiaries. You may work with the Panchayat, firstly by understanding how this scheme has been implemented so far. The students may also identify people who deserve to be beneficiaries of this scheme.

Employment Guarantee:

This has been one of the flagship schemes and includes programs under NREGA. Every ward has at least 10-50 people who participate in the scheme. It is not only the poorest section of the society, women from the middle-class are also seen to be participating. Even 85-year-old people participate. Anyone can work depending on their ability. This ensures them a minimum pay.

The objective of the Act is to enhance livelihood security in rural areas by providing at least 100 days of guaranteed wage employment in a financial year to every household whose adult members volunteer to do unskilled manual work. They may apply for registration in writing or orally to the local Gram Panchayat. The Gram Panchayat after due verification will issue a Job Card which is free of cost. A Job Cardholder may submit a written application for employment to the Gram Panchayat, stating the time and duration for which work is sought. The minimum days of employment have to be at least fourteen. In case, work is provided beyond 5 km, extra wages of 10% are payable to meet additional transportation and living expenses.

Wages are to be paid according to the Minimum Wages Act 1948 for agricultural labourers in the State unless the Centre notifies a wage rate which will not be less than Rs. 60 per day. Equal wages will be provided to both men and women. Permissible works predominantly include water and soil conservation, afforestation and land development works.

This scheme is sponsored by the central government. The central government provides the majority of the funds and the state contributes a small portion. The scheme has played a significant role in poverty alleviation in the past decades.

The funds flow through the Panchayats. The primary intention of the central government is only to disburse the funds to the unemployed population and if the workforce is made use of more efficiently, this could lead to more development of the community. There is scope for innovation to make the scheme more effective.

How can you contribute

Students may choose to research on the impact of the Project in their panchayat. The impact is of two-fold. Firstly, the aspect of poverty alleviation and secondly, the impact of work carried out by the beneficiaries of the scheme. Find ways by which the quality of work done through the scheme may be increased so that the whole community may benefit from it.

You may also choose to increase awareness about this scheme among the poor and unemployed.


A Job Cardholder may submit a written application for employment to the Gram Panchayat, stating the time and duration for which work is sought. The minimum days of employment have to be at least fourteen. In case, work is provided beyond 5 km, extra wages of 10% are payable to meet additional transportation and living expenses.

Wages are to be paid according to the Minimum Wages Act 1948 for agricultural labourers in the State unless the Centre notifies a wage rate which will not be less than Rs. 60 per day. Equal wages will be provided to both men and women. Permissible works predominantly include water and soil conservation, afforestation and land development works.

This scheme is sponsored by the central government. The central government provides the majority of the funds and the state contributes a small portion. The scheme has played a significant role in poverty alleviation in the past decades.

The funds flow through the Panchayats. The primary intention of the central government is only to disburse the funds to the unemployed population and if the workforce is made use of more efficiently, this could lead to more development of the community. There is scope for innovation to make the scheme more effective.

How can you contribute

Students may choose to research on the impact of the Project in their panchayat. The impact is of two-fold. Firstly, the aspect of poverty alleviation and secondly, the impact of work carried out by the beneficiaries of the scheme. Find ways by which the quality of work done through the scheme may be increased so that the whole community may benefit from it.You may also choose to increase awareness about this scheme among the poor and unemployed.

STEPS TO UPDATE AN EXISTING ASSET

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click the “Asset” tab on the left.

·        Search for the asset to view its details

·        Click on the 'Detail' button of the particular asset

·        Click on the 'Update detail' button on the top right, and update the asset details.

·        Click on the 'Update' button to save the changes.

CARE: User Management: CARE was initially deployed in Ernakulam district of Kerala where the officials of the National Health Mission and the Department of Health Services, Kerala depend on it for managing the large number of COVID patients that they have. The tool was later deployed across 5 states and is in the process of deployment in 8 more states.As of 03rd February, 2022, the system has managed over 3.5 Lac patients and shifted over 1.2 Lac patients between different health facilities within the district.There are various levels of Users within CARE:

Volunteer: A volunteer that is linked to a facility has access to view all information saved within the facility but cannot edit it.

Pharmacist: A Pharmacist that is linked to a facility has access to view all patient and facility information saved within the facility but cannot edit it.

Staff: This is the staff (data entry/ administrator) within a facility. The staff has access to all the patient details within the facility and may amend or add more information.

Staff (Read-Only): This is the staff (data entry/ administrator) within a facility. The staff has access to all the patient details within the facility but cannot amend or add more information.

Doctor: The doctor, if linked to a facility has full access to all patient information within the facility. Only individual patients may also be linked to the doctor for teleconsultation or specialist consultation. In that case, the doctor has access to the records of only that particular patient.

Localbody Admin: The Localbody admin can see the list of positive cases in a day within their local body (Panchayat, municipality, or corporation). If they are linked to a facility they have full access to all information of the patient within the facility.

Ward Admin: The ward admin can see the list of positive cases in a day within their ward in the external result module. If they are linked to a facility they have full access to all information of the patient within the facility. They may also add/edit patient information within the facility.

District Admin: The district admin has full access to all facilities registered within the district and all patients within those facilities.

District (Read-Only) Admin: The district admin has full access to view information of all facilities registered within the district and all patients within those facilities. But no edit permission is given.

District Lab Admin: Can view and edit all lab information and all sample details within the district

State Admin: The state admin has full access to all facilities registered within the state and all patients within each facility.

State (Read-Only) Admin: This user can see all facilities and patients registered in the state but cannot edit the information.

State Lab Admin: Can view and edit all lab information and all sample details within the state

The user creation is done in a decentralized manner where every user can generate users with an equal level of access or a lower level of access.For Eg: A district admin that has the maximum user access, can create any user type while a volunteer with the minimum access can only create another volunteer in the system.

Note: District admins and state admins have the right to delete any users falling below their level in hierarchy.

STEPS TO Log-in

·        Go to https://gdc.coronasafe.network on your browser. (The preferred browser is Google Chrome)

·        Type in the username and password generated and given to you by the administrator.

·        Click on Log-in

STEPS FOR CREATING NEW USERS

·        Log-in with, District Administration Credential

·        Click on the "Users" Tab,

·        You will see All User already created within CARE.

·        Click on "Add New User" and fill out the form.

·        User Type- Choose from the option given in the drop-down menu

·        Phone Number-

·        Facility Name- If your facility is already registered under Care, type in and choose your facility from the drop-down menu. If it is a new facility then space can be left blank.

·        Username- Create a unique username

·        Date of Birth- Enter users date of birth

·        Password- Set a password

·        Confirm password

·        First Name

·        Last Name

·        Email Address

·        State

·        District

·        Local body

·        Click on the "Save User" Button. Now you can log in with the new user credentials.

STEPS FOR LINKING A USER TO A FACILITY

·        Log-in with, your credential

·        Click on the "Users" Tab,

·        You will see All User with the following information:

·        Username

·        Role - Type of the User

·        District

·        Facility

·        Click on the "Click here to show" button below "Facilities" to see the linked facility to the User.

·        To link a new Facility to the User. Click on the "Link new facility" button, Search the Facility by typing the name, select the facility from the Droplist and Click on the "ADD" button. (Multiple Facilities can be linked to a single User).

·        To remove a linked facility, Click on the "Red" button against the name of the facility.

FAQs-

Sometimes when a user logs in, he/she may see the option "create facility" in the Facilities tab rather than the details of the hospital. This is because the user is not linked to any facility at the moment. The user will be able to see only those facilities that he/she is linked to in the facilities tab.

WHAT IS THE FUNCTION OF A SHIFTING APPROVAL FACILITY? The function of a shifting approving facility is to enable all shifting of patients within its jurisdiction. It is the shifting approving facility that triggers all shifting requests, allots beds, coordinates in ambulance mobilisation and also takes care of the entire data transfer and coordination to ensure a patient is smoothly from home to a hospital or between different hospitals.

STEPS TO CREATE A SHIFTING APPROVAL FACILITY

·        Part 1: Register Person Managing (Nodal Officer) of the Shifting Approval Facility

·        Log-in with, District Administration Credential

·        Click on the "User" tab.

·        Click on the "Add New User" Button

·        Fill out the form. You will see the following fields

·        User Type- Choose the type of User as STAFF.

·        Phone Number- Input contact number of the user

·        Username- Input a unique user name.

·        Date of Birth- Input date of Birth of User

·        Password- Input password for the new user

·        Confirm Password- Reenter the Inputted password

·        First Name- First name of the user

·        Last Name- Last name of User

·        Gender- Choose the Gender of the user from the Droplist menu

·        State

·        District

·        Local Body

·        Click on the "Save User" Button.

·        Part 2:

         Create New Shifting Approval Facility

·        Log-in with, Shifting Approval Staff Credential

·        Click on "Create New Facility"

·        Fill out the form. You will see the following fields

·        Facility Type- Select the "SHIFTING CENTER" from the drop-list menu.

·        Facility Name- Input name of the facility as "XYZ Shifting Center"

·        State

·        District

·        Local body

·        Ward

·        Address

·        Pincode

·        Emergency Phone number- This must be the number of the nodal person for that facility.

·        Click on the "Save Facility" Button

·        Click on the "Facility" tab located in the top-left corner to see the shifting approval center.

·        To get all data related to shifting, Click on the "Shifting" tab.

·        Part 3: Creating individual log-ins for all members of the shifting team.

·        The Nodal Person for the facility (with staff level user id for the shifting facility can create staff ids for all members of the shifting team.

·        Log-in with, your credential

·        Click on the "User" tab.

·        Click on the "Add New User" Button

·        Fill out thePart 3: Creating individual log-ins for all members of the shifting team.

·        The Nodal Person for the facility (with staff level user id for the shifting facility can create staff ids for all members of the shifting team

·        Log-in with, your credential

·        Click on the "User" tab.

·        Click on the "Add New User" Button

·        Fill out the form. You will see the following fields

·        User Type- Choose the type of User as STAFF.

·        Phone Number- Input contact number of the user

·        Facility- Here select the shifting center that you have set up

·        Username- Input a unique user name.

·        Date of Birth- Input date of Birth of User

·        Password- Input password for the new user

·        Confirm Password- Reenter the Inputted password

·        First Name- First name of the user

·        Last Name- Last name of User

·        Gender- Choose the Gender of the user from the Droplist menu

·        State

·        District

·        Local Body

·        Click on the "Save User" Button.

WHAT IS A RESOURCE REQUEST APPROVING/FULFILLING FACILITY?The hospitals, especially during dire times like a pandemic will need constant supply of resources. When such request for resources are made from multiple hospitals, there needs to be a central administrative body managing such requests and ensuring that the relevant requests are fulfilled. Such a body is called the Resource Request Approving Facility. The same can be set up at ward, panchayat, district state or national level depending on the requirement. Such bodies where set up at the state and district level during the second wave of COVID to manage the supply of Oxygen.

WHAT IS A RESOURCE APPROVING/FULFILLING AUTHORITY? The resource requests, once approved by the resource approving authority needs to be fulfilled by somebody. This is the resource fulfilling authority. The resource approving authority, once a resource request is seem as relevant, will approve it and forward it to the resource fulfilling facility. It is this team that ensures the resource reaches the required place. In case of pandemic, the resource fulfilling facility for oxygen was the dept. Of industries and various oxygen plants. There may be different resource fulfilling authority for different types of resource requests. While oxygen plans may be fulfilling requests for oxygen, it may be pharmaceutical companies fulfilling requests for life-saving drugs.

STEPS TO CREATE A REQUEST APPROVAL FACILITY

·        Part 1: Register Person Managing (Nodal Officer) of the Request Approval Facility

·        Log-in with, District Administration Credential

·        Click on the "User" tab.

·        Click on the "Add New User" Button

·        Fill out the form. You will see the following fields 

·        User Type- Choose the type of User as STAFF.

·        Phone Number- Input contact number of the user

·        Username- Input a unique user name.

·        Date of Birth- Input date of Birth of User

·        Password- Input password for the new user

·        Confirm Password- Re-enter the Input password

·        First Name- First name of the user

·        Last Name- Last name of User

·        Gender- Choose the Gender of the user from the droplist menu

·        State

·        District

·
Part 2: Create New Request Approval Facility

·        Log-in with, the new Request Approval Staff Credential

·        Click on "Create New Facility"

·        Fill out the form. You will see the following fields

·        Facility Type- Select the "REQUEST APPROVAL CENTRE" from the drop-list menu.

·        Facility Name- Input name of the facility as "XYZ Request Approval Center"

·        State

·        District

·        Local body

·        Ward

·        Address

·        Pincode

·        Emergency Phone number- This must be the number of the nodal person for that facility.

·        Click on the "Save Facility" Button

·        Click on the "Facility" tab located in the top-left corner to see the request approval centre.

·        To see all resource requests that come in, click on the "Resources" tab on the left side of the screen.

·        Part 3: Creating individual log-ins for all members of the request approval team.

·        The Nodal Person for the facility (with staff level user id for the request approval facility can create staff ids for all members of the request approval team.

·        Log-in with, your credential

·        Click on the "User" tab.

·        Click on the "Add New User" Button

·        Fill out the form. You will see the following fields

·        User Type- Choose the type of User as STAFF.

·        Phone Number- Input contact number of the user

·        Facility- Here select the request approval centre that you have set up

·        Username- Input a unique user name.

·        Date of Birth- Input date of Birth of User

·        Password- Input password for the new user

·        Confirm Password- Re-enter the Input password

·        First Name- First name of the user

·        Last Name- Last name of User

·        Gender- Choose the Gender of the user from the Droplist Menu

·        State

·        District

·        Local Body

·        Click on the "Save User" Button.

NOTE: The same process is followed to set up the REQUEST FULFILLING CENTRE as well.

Adding a patient to your facility

This section deals with adding a new patient to your facility. The patient may be new to CARE or may have been someone who was registered in CARE previously.

Steps to create a Patient in the CARE system

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "View Facility" on the Facility card already created.

·        Click on "Add Details of a patient" on the left side of the screen.

·        Enter the details of the COVID suspect/ patient into the form.

NOTE: Please enter the Phone number and the date of birth accurately.

·        Basic details of the patient/suspect, recent travel history and well as medical history need to be filled in.

·        click on "Add COVID Patient/ suspect" to save the details of the patient.

·        Now, you will be directed to the consultation form. One of the following chapters will deal with the consultation form.

·        To access the details of the patients, you can either Log-in and click on "View Facility". In the Facility dashboard page, on the left half, click on the option "View Patients". Here you can see cards for all the patients generated. Alternatively, you could click on the "Patients" tab on the left side of the screen to view all the patient cards generated.

·        To edit details of the patient, click on the patient card, once the patient profile opens, click on "Update Details" on the top right corner of the page.

NOTE: A patient is uniquely identified in the system by linking the name of the patient to his/her phone number and Date of Birth. Hence, please pay special attention while entering the date of birth and phone number of the patient.

Steps to fetch the details of a patient already registered within CARE

These steps are to be followed by the receiving facility to add the patient profile into their facility.

Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "View Facility" on the Facility card already created.

·        Click on "Add Details of COVID Suspects" on the left half of the screen.

·        Type in the phone number of the patient into the form.

·        The system will recognise that the particular phone number has been used to register a patient within the system previously. A Pop-up window will appear with the Name and the Unique Patient Code of the patient.

·        If the name of the transfer patient does not appear in the pop-up window, select "I confirm that the Patient/Suspect is different from the above list". But if you do see the name of the transferee patient on the pop-up window, then select "I want to transfer the suspect/patient to my facility" and click on "Continue".

·        Another pop-up window will appear, where you have to select the name of the patient from the drop-down menu and then enter their Date of Birth. The Date of birth is linked with the patient records and confirms the identity of the patient being transferred.

·        Click on "Transfer suspect/patient".

·        Now you have successfully fetched the details of the patient into your facility. You can view the patient card in the "Patient/Suspect" tab on the left side of the screen.

Steps to Register a Second Patient with Same Phone Number

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on 'view Facility' to open the facility

·        Click on the 'Add Details of a Patient' button

·        Add the following details in the form:

·        Phone Number - Enter the phone number of the patient

·        Since the number is already present in the system, A windows pop-up, check the patient name in the list

·        If the name is not present in the pop-up, click on the red button mentioning 'I confirm that the suspect/ patient I want to create is not on the list.

·        Click the 'Continue' Button

·        Enter the remaining Basic details of the patient/suspect, recent travel history, and medical history that needs to be filled in.

·        click on "Add COVID Patient/ suspect" to save the details of the patient.

·        To view the patient details, on the left side, click on the 'Patient' Tab.

·        A file may be uploaded to a patient card. Please note that this is different from the file uploaded to a consultation.

·        The file uploaded on the patient card is meant to capture any important documents relating to the patient's identification (like patients Aadhar card, KASP card etc) or any important documents such as insurance papers. Audio recordings related to patient can also be uploaded to patients record.

STEPS TO UPLOAD FILE TO PATIENT CARD

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the 'Patient' tab, on the left.

·        Click on the Patient's name.

·        Scroll down the page, on the right side, click on the 'view/upload patient files' button.

·        Under New File, Click on the 'Choose file' button and select your file to be uploaded.

·        In the File name column, specify the file name.

·        Click on the 'Upload' button, to upload the file.

·        On the Top right, you will get a notification on successful upload.

·        To view the uploaded file, on the left, click on the 'Patient' tab, Scroll down the page, click on the 'view/upload patient files' button. Under the view patient files, you will find the uploaded file.

STEPS TO UPLOAD AUDIO FILE TO PATIENT CARD

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the 'Patient' tab, on the left.

·        Click on the Patient's name.

·        Scroll down the page, on the right side, click on the 'view/upload patient files' button.

·        Click the “record” button, once the recording is over, click the “stop” button.

·        Click on the “re-record button” if you want to record, else click on the “save” recording button to save the audio file to the patient card.

·        To view the uploaded audio file, on the left, click on the 'Patient' tab, Scroll down the page, click on the 'view/upload patient files' button. Under the view patient files, you will find the uploaded audio file.

WHO IS A VOLUNTEER?A volunteer could be any person, may not necessarily be a qualified caregiver like a doctor or a nurse, but an active member of the community, or even a friend or relative who wants to support the patient by monitoring his data, giving counselling or simply monitoring the health condition.

How to assign volunteer to a patient

 

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on "Patient" tab.

·        Click on Patient Name.

·        Scroll down, click on "Assign to a volunteer" button on the right side of screen

·        A pop-up screen will appear, click on "Assign a volunteer"

·        Type the name of volunteer to be assigned. Select the volunteer from the drop down and click "Submit" button.

·        A notification will be designed on the top of patient card that the volunteer is assigned to the patient.

·        Once a volunteer is assigned to a patient, the volunteer, upon logging in will be able to see all the details to that patient. He/she will receive regular updates on the status of the patient.

NOTE : If you want to remove the assigned volunteer from a patient card, follow till step 5 and click on "Clear" button and then "Submit" button.

·        Steps to add Consultation Details of a Patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the "Patient" tab on the left side of the screen.

·        Find the patient card for the patient you an to add consultation details for, and click on it.

·        Scroll down and click on "Add Consultation" on the right side of the screen.

·        Fill out the form with the following fields:-

·        Symptoms- More than one symptom can be selected here.

·        Details of Examination

·        Prescribed Medication

·        Category- A patient is categorised as Category A (Mild), Category B (Moderate) or Category C (Severe) based on a few parameters. For the guidelines on the categorization of patients, please refer below.

·        Decision after OP Triage

·        Admission Details- if admitted

·        Click on "Add Consultation" to save.

·        The consultation details can be viewed by finding the patient card in the "Patients" tab on the left side of the screen. Click on the patient card. Scroll to the bottom to see the Consultation History. Click on "View Consultation/consultation updates" to see all details.

·        Multiple consultation cards can be saved for any patient.

Adding consultation update

 

·        Steps to add daily round details of a patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the "Patients" tab on the left side of the screen.

·        Find the patient card for the patient you want to add daily rounds details for.

·        Click on the patient.

·        Scroll down to the "Consultation History" section.

·        On the right side of the consultation card, you can see the option "Add Consultation Update". Click on the same.

·        Fill out the form.

NOTE: If the patient is recommended discharge, this form is where you record the same.

To view the records, go to the "Patients" tab on the left side of the screen. Find and click on the patient card. Scroll down to the "Consultation History" section. On the left side of the consultation card, you can see "View Consultation/Consultation Updates". Click on the same. You will be directed to a page with consultation details and the details of the consultation updates below it. Click on "View Details" under Updates to expand and see all the information.

·        Scroll down, in the consultation history section, on the consultation card, click on the 'view/upload consultation files' button.

·        Click on "Record" button to start the recording and click on "Stop" button once recoding is completed.

·        Click on "Save Recording" to upload the audio file to consultation.

·        Record investigation details

Steps to Record Investigation Details

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click the “Patients” tab on the left.

·        Select the patient from the list or you can search them by name or phone number.

·        Click on the patient’s name to view the dashboard.

·        Scroll down until the “Consultation History” section.

·        Click “View Consultation/Consultation Updates”.

·        Click on "Investigations Tab" and click "Create Investigation"

·        Select Investigation/Groups. Update the form accordingly.

·        Scroll down and click on "Save Investigation" button on the left.

·        Viewing the investigation

·        To view back the investigation, you can choose the “View" button against the specified date on the "Investigations” tab within the consultation page.

·        Comparative View/ Table View

·        To compare results over time for the patient, click the “patients” tab.

·        Identify the patient and click on it to go to the patient’s dashboard.

·        Scroll down and you will see the “Investigation Summary” option on the right side.

·        Click on it and select which investigation report summary to get a comparative report on the patient

NOTE : Click on the "Print Report" button to print the particular investigation/table View

View Patient Note

How to view Patient Note.

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "Patient" tab.

·        Click on Patient Name.

·        Scroll down, click on "View Patient Notes" on the right side.

·        Input the note in the field and click on "Post your Note".

·        You can view the new note along with past history.

Log- Update a Patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on the "Patient" tab.

·        Click on Patient Name.

·        Scroll down the page, under Consultation History, Click on the 'View Consultation/consultation Updates' button

·        On the top right corner, Click on the 'Log Update' button.

·        Measured At : This field will mark the date and time of the log

·        Round Type : Select the round type from the droplist, Whether normal or critical care.

·        Copy Previous Log : select the yes or no button to copy the previously logged data.

·        Save : Click the button to save the data.

How to create a normal round log update ?

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on the "Patient" tab.

·        Click on Patient Name.

·        Scroll down the page, under Consultation History, Click on the 'View Consultation/consultation Updates' button.

·        On the top right corner, click on the 'Log Update' button

·        Under round type, select normal from the Droplist

·        Select the yes or no button to copy the previous value.

·        Fill the fields in the form.

·        Click the 'Save' button on the bottom right corner to save the data.

How to create a critical care update ?

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on the "Patient" tab.

·        Click on Patient Name.

·        Scroll down the page, under Consultation History, Click on the 'View Consultation/consultation Updates' button

·        On the top right corner, click on the 'Log Update' button

·        Under round type, select critical care from the Droplist

·        Select the yes or no button to copy the previous value

·        Fill in the form and select the 'save' button on the bottom right of the page.

·        Select the parameters and fill in the details.

·        NB: All parameters are not mandatory.

·        Scroll down to the bottom and click the 'complete' button to save it.

Tele-Medicine Module

STEPS TO ENABLE TELEMEDICINE

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click the “Patients” tab on the left.

·        Identify and click on the patient that you want to enable telemedicine doctor.

·        You must first file a consultation for the patient by clicking “Create Consultation".

·        In the consultation form, once you have scroll down you will see “Telemedicine” with the option Yes and No.

·        Choose Yes.

·        You may also select the time for the doctors or staff from your own facility to review the patients' status by setting “Review After”. Then, assign a telemedicine doctor within your district by clicking “Assign to” and select the doctor’s name.

·        Certain actions can be assigned to the following telemedicine doctor by selecting the “Action”.

·        To save click “Add Consultation”.

·        Once the update is saved, a notification will appear on the top-right corner of the page.

·        Once, telemedicine is enabled for a patient, on the patient dashboard, top, you will see a banner stating the name of the doctor the patient is assigned to.

·        When the telemedicine doctor records any consultation for the patient in the "consultation updates", the facility will see a notification panel upon clicking the "Notification" on the left side navigation bar.

Telemedicine Doctor

STEPS FOR TELEMEDICINE DOCTOR

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the “Patients” tab on the left to see all the patients assigned to you through telemedicine.

·        Identify and click on the patient that you want to review.

·        Scroll down until “Consultation History”.

·        Click “View Consultation/Consultation Updates”.

·        Under the Consultation Update, you can click on “Update Details” to see the saved details on the patient.

·        You can opt "Yes" for telemedicine and assign the patient to any doctor. There is also an option to schedule a review after a certain number of hours.

·        If the facility where the patient is actually admitted did an update on your patient, then the doctor will be notified. To view it, click on the “Notification” tab on the left side of the screen to open up the notification panel.

Shifting a Patient:CARE has a shifting module to ensure seamless shifting of patients between facilities.This is achieved by dividing the shifting process into smaller steps and having separate individuals within the shifting team carry it out.

The shifting process may be split into:

Initiating Shifting Request: This is done by the facility from which the patient needs to be moved out. The facility administrator opens the patient card and initiates a shift. Here, the user may specifically mention a destination facility or leave it up to the shifting team to decide that. Emergency shifts may be flagged.

Once the shifting request is initiated, the shifting team gets access to the patient card.

Approving Shift: A doctor in the shifting team accesses the condition of the patient and approves the shift by confirming if the patient does need to be shifted. Once the shift is approved by the doctor, the logistics team gets into action.

Deciding the destination facility: Here the shifting team looks at the health condition of the patient, the place the patient belongs to, and other factors to identify a suitable hospital with a bed availability to shift the patient to. The bed availability is confirmed by the team with the help of the District Level Capacity Dashboard.

Confirming Destination: This step is carried out by the destination facility. The facility sees the request from the shifting team to shift the said patient into their facility and confirms that they have the bed and other resources to treat the patient.

Booking an ambulance: The shifting team members now find an ambulance available to pick the patient up from the initial facility and transport him to the destination facility. To do this the SURAKSHA SUPERHERO AMBULANCE NETWORK is used.

Transfer in progress: Once the patient gets picked up by the ambulance, the destination facility gets a prompt that the patient is on his way to their facility. The destination facility makes arrangements to invite the patient in.

Shift complete: When the patient reaches the destination facility, the user at the destination facility clicks on "Transfer the patient to my facility" to shift the entire medical records of the patient from the previous facility to their facility.With this the shifting process is complete.

Steps to Shift Patient From One facility to Another Facility

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the 'Patient' tab and Identify the patient to be shifted.

·        Click on the Patient's name to view the patient dashboard.

·        Scroll down the page, on right, click on the 'Shift Patient' button

·        Fill out the form with the following details:-

·        Contact Person at facility- Enter your name.

·        Contact Person phone- phone number of the in charge of the facility

·        Name of shifting approving facility- Type the name and select from the droplist.

·        what facility would you like to assign the patient to- if you are particular about sending the patient into a specific facility mention it otherwise keep it blank.

·        Is this an Emergency?- Flag according to the situation.

·        Is this an upshift?- Transferring from smaller facility to higher facility

·        Preferred Vehicle- Select the vehicle from the droplist

·        Preferred Facility Type

·        Reason for shift

·        Click the "submit" button and on successful submission, a notification popup in the top right corner.

·        To view the shifting progress on a Patient, on the left, click on the "Shift" tab.

STEPS ON PROCESSING A SHIFT

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the Left, Click on the "Shifting" tab to see all the shifting requests.

·        Input the Name on the Top, to process a particular patient.

·        Click on the "All detail" button to see the patient card detail

·        Click on the "Update Status Detail" button, select the status of the shift and update it.

·        Click on the "Submit" and a notification popup in the top right corner when the status is changed successfully.

·        As the shifting passes through the different stages of shift as explained previously, open the card again and click on the "Update Status detail" button, to update the status, and click on the 'submit ' button to save the data.

·        Repeat this Step till the patient shifting is completed.

Step to Receive Shifted Patient to a Facility

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Shift' tab.

·        If you want to filter the card, Click on the filter, input the Facility name under the 'Assigned Facility'.

·        Look out for cards under the "Transfer in progress" list in the shifting tab.

·        Click on "Transfer to Receiving Facility" to import the patient card to your facility.

·        Then the status of the shift automatically transferred to complete status.

How to record discharge of a patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' Tab and Identify the patient you want to discharge.

·        Click on the name of the patient to get all the details.

·        Scroll down, and click on the 'Consultation Update'

·        Add all the consultation details and checkmark 'Recommend Discharge'.

·        Click on the 'Save Consultation Update' button to save it.

·        Scroll down the page, on right, click on the 'Discharge from care' button and a pop-up window will be shown.

·        Fill out the question in the pop-up window and click on the "Proceed to Discharge" button.

·        You have now successfully discharged the patient.

·        To view all discharged patients from your facility, click on the 'Patient' tab on the left, click on the Discharge tab on the right and you will have a list of all discharged patients.

Step to Get Discharge Summary

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' tab, Click on 'Discharged' tab on the right side of the screen, to get the list of all discharged people.

·        Identify the patient and click on the name of the patient.

·        Scroll down the page, on the right, click on the 'Discharge summary' button.

·        On the popup message, input the email id to receive the summary report and click on the 'Submit' button.

·        You will receive the discharge summary on the email that you have submitted in the previous step.

How to access the death report of a patient:There are several disease statuses for a patient. Once a patient has passed away after being admitted to a facility, you can generate a digital death report for the deceased.

The steps to generate a death report are as follows:

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "Patient" tab.

·        Go the patient card.

·        On the top right corner, click on "Death Report"

·        Fill in the required details including cause of death. Please refer to the image below for further details.

·        Click on "Preview" to view and verify the details that you have entered.

·        Click on "Print Death Report" to save the document.

STEPS TO UPDATE PATIENT DISEASED STATUS

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' Tab and Identify the patient you want to update

·        Click on the name of the patient to get all the details.

·        On the right side click on "Update Details" button.

·        Under "COVID Disease Status" option select from the following:

·        POSITIVE : Patient is COVID positive

·        SUSPECTED : Patient is a COVID suspect

·        NEGATIVE : Patient is tested negative

·        RECOVERED : Patient recovered from COVID

·        EXPIRED : Patient died due to COVID

·        Scroll down, on the bottom right click "Save Details" button to update the status.

Managing resources:The inventory and resource management system is a subsystem of CARE that enables any Facility administrator to keep track of the movement of stock within their facility.

Steps to edit stock in inventory into the inventory management system of CARE

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on view Facility to see your facility dashboard.

·        On the right side of the page, there is an option that reads as "Inventory Management". Click on the same.

·        Click on "Add Inventory" on the top left corner.

·        Under the Inventory name, choose the Item that you wish to add or subtract from the inventory.

·        Under "Status", choose whether you wish to "add stock"(in case of purchase) or "use stock"(in case of usage).

·        Mention the quantity of the item and the units.

·        Click on "Add inventory to save this information"

·        Inventory Summary page shows a list of all the items in your inventory and their quantities. Click on each of these items in the inventory list to see the log of all purchases and usages of that particular item.

·        You may also choose to set minimum levels of inventory for each item, by clicking on "Set minimum quantity required". Once the stock of the inventory goes below the set minimum level, a flag of "LOW STOCK" shows up next to the item.

Setting minimum threshold limit for each item within the inventory.

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on view Facility to see your facility dashboard.

·        On the right side of the page, there is an option that reads as "Inventory Management". Click on the same.

·        On top of the page, you will see an option "Minimum Quantity Required". Click on the same.

·        Click on the option on top 'Set minimum Quantity"

·        In the form that appears, under "Inventory Name" please select the item for which you want to set a minimum quantity. Mention the minimum quantity required and the units for each such item.

·        Click on "Set" to save.

·        You can see a list of such quantities saved for each item in the "Minimum Quantity Required" page. This information can be edited at any point by clicking on "Update" against each of these items.

·        Once you have set these minimum limits, whenever an item goes below the minimum set limit, in the Inventory summary, a "Low Stock" Flag appears against such items. This notifies the administrator to procure the said items at the earliest.

Steps to Raise a resource request

·        Log into https://gdc.coronasafe.network

·        Log-in using your staff username and password.

·        Under your facility name, click view facility

·        On the top-right corner, click on "Resource Request" button.

·        Fill out the form. You will see the following fields

·        Name of Contact Person at Facility-

·        Contact Person phone- Number to contact for any clarification during the process

·        Name of approving facility- Input the district level approving facility

·        Is this an emergency- As per the requirement select yes/no.

·        Category- Select the specific category

·        Sub-Category- Select the specific sub-category

·        Request title- Input requirement as title

·        Reason for request- Input the specific quantity and request required.

·        On the Bottom right, Click "Submit" bottom.

·        On the left tab, click "Resource" and you will see the status of the request raised.

Approving/Fulfilling a Resource Request

STEPS TO APPROVE/FULFIL A RESOURCE REQUEST

·        Log into https://gdc.coronasafe.network

·        Log-in using resource approving authority username and password.

·        On the left tab, Select 'Resource' to see all the resource requests.

·        On the request card, Click 'All details' to see all the details of the specific request

·        On the top right, click on the 'Update Status Detail' button to update details.

·        Fill out the form. You will see the following fields

·        Status- Select the status of the request from the Droplist

·        Assigned to- Assign the request managing to specific staff

·        What facility would you like to assign the request to- Mention any specific facility to fulfill the requirement (optional)

·        On the bottom right, Click 'Submit' to update the details.

·        Repeat the steps from 3 to 7, and keep on updating the "status" field using the Droplist.

·        To comment on the request, select 'Resource' on the left tab, to see all the resource requests. Click 'All details' to see all the details of the specific request. In the comment box below, you can input your comments.

·        To view all completed requests, select 'Resource' on the left tab, to see all the resource requests. At the top center, select 'Completed' button to see all completed requests.

HOW TO COMMENT ON A RESOURCE REQUEST

·        Log into https://gdc.coronasafe.network

·        Log-in using resource approving authority username and password.

·        On the left tab, Select 'Resource' to see all the resource requests.

·        On the request card, Click 'All details' to see all the details of the specific request

·        Scroll down to the bottom of the page.

·        Type in your comments under comments column and click on "Post Your Comment" button to update your comment.

Capacity Management : District Level

This section deals with the Capacity Management aspect of CARE at the facility level

Capacity Dashboard:The information collected from each facility on their Capacity, bed availability, bed occupancy etc. is aggregated to form a smart and intuitive dashboard operating at district level.

This dashboard allows the district administrators or the decision-makers with the following:

·        make informed decisions with real-time and accurate data.

·        backing or supporting their decision at any point by concrete evidence of real scenario of the field

·        predicting and preparing for contingencies based on the trend of demand or load on the healthcare system. This helps with preparedness.

This dashboard is also made publically available so that:

the public may act more responsibly since they have evidence to the fact that their health system is under immense load

the public can expect more accountability from the administrators because of increased transparency.

Capacity Management : Notice Board

This section deals with the Capacity Management aspect of CARE at the facility level

How to send notifications to facility

STEPS TO SEND MESSAGES TO FACILITY

·        Click on “Facilities” tab

·        Identify the facility and click on the “Notify” button.

·        Type the message on the pop-up window and click “Send Notification”.

·        A confirmation message will be displayed on the right corner of the screen that the facility is notified.

STEPS TO SEND MESSAGES TO FACILITY

·        Click on the “Notice Board” tab.

·        All the messages from district/state admin will be displayed on the notice board along with the date and time of message.

Facility in charge can access these messages from the “Notifications” tab as well. In the Notification tab, click on “visit link”   and you will be automatically redirected to the notice board.

·        
View Patient Note

How to view Patient Note.

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "Patient" tab.

·        Click on Patient Name.

·        Scroll down, click on "View Patient Notes" on the right side.

·        Input the note in the field and click on "Post your Note".

·        You can view the new note along with past history.

Log- Update a Patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on the "Patient" tab.

·        Click on Patient Name.

·        Scroll down the page, under Consultation History, Click on the 'View Consultation/consultation Updates' button

·        On the top right corner, Click on the 'Log Update' button.

·        Measured At : This field will mark the date and time of the log

·        Round Type : Select the round type from the droplist, Whether normal or critical care.

·        Copy Previous Log : select the yes or no button to copy the previously logged data.

·        Save : Click the button to save the data.

How to create a normal round log update ?

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on the "Patient" tab.

·        Click on Patient Name.

·        Scroll down the page, under Consultation History, Click on the 'View Consultation/consultation Updates' button.

·        On the top right corner, click on the 'Log Update' button

·        Under round type, select normal from the Droplist

·        Select the yes or no button to copy the previous value.

·        Fill the fields in the form.

·        Click the 'Save' button on the bottom right corner to save the data.

How to create a critical care update ?

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password

·        Click on the "Patient" tab.

·        Click on Patient Name.

·        Scroll down the page, under Consultation History, Click on the 'View Consultation/consultation Updates' button

·        On the top right corner, click on the 'Log Update' button

·        Under round type, select critical care from the Droplist

·        Select the yes or no button to copy the previous value

·        Fill in the form and select the 'save' button on the bottom right of the page.

·        Select the parameters and fill in the details.

·        NB: All parameters are not mandatory.

·        Scroll down to the bottom and click the 'complete' button to save it.

Tele-Medicine Module

STEPS TO ENABLE TELEMEDICINE

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click the “Patients” tab on the left.

·        Identify and click on the patient that you want to enable telemedicine doctor.

·        You must first file a consultation for the patient by clicking “Create Consultation".

·        In the consultation form, once you have scroll down you will see “Telemedicine” with the option Yes and No.

·        Choose Yes.

·        You may also select the time for the doctors or staff from your own facility to review the patients' status by setting “Review After”. Then, assign a telemedicine doctor within your district by clicking “Assign to” and select the doctor’s name.

·        Certain actions can be assigned to the following telemedicine doctor by selecting the “Action”.

·        To save click “Add Consultation”.

·        Once the update is saved, a notification will appear on the top-right corner of the page.

·        Once, telemedicine is enabled for a patient, on the patient dashboard, top, you will see a banner stating the name of the doctor the patient is assigned to.

·        When the telemedicine doctor records any consultation for the patient in the "consultation updates", the facility will see a notification panel upon clicking the "Notification" on the left side navigation bar.

Telemedicine Doctor

STEPS FOR TELEMEDICINE DOCTOR

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the “Patients” tab on the left to see all the patients assigned to you through telemedicine.

·        Identify and click on the patient that you want to review.

·        Scroll down until “Consultation History”.

·        Click “View Consultation/Consultation Updates”.

·        Under the Consultation Update, you can click on “Update Details” to see the saved details on the patient.

·        You can opt "Yes" for telemedicine and assign the patient to any doctor. There is also an option to schedule a review after a certain number of hours.

·        If the facility where the patient is actually admitted did an update on your patient, then the doctor will be notified. To view it, click on the “Notification” tab on the left side of the screen to open up the notification panel.

Shifting a Patient:CARE has a shifting module to ensure seamless shifting of patients between facilities.This is achieved by dividing the shifting process into smaller steps and having separate individuals within the shifting team carry it out.

The shifting process may be split into:

Initiating Shifting Request: This is done by the facility from which the patient needs to be moved out. The facility administrator opens the patient card and initiates a shift. Here, the user may specifically mention a destination facility or leave it up to the shifting team to decide that. Emergency shifts may be flagged.

Once the shifting request is initiated, the shifting team gets access to the patient card.

Approving Shift: A doctor in the shifting team accesses the condition of the patient and approves the shift by confirming if the patient does need to be shifted. Once the shift is approved by the doctor, the logistics team gets into action.

Deciding the destination facility: Here the shifting team looks at the health condition of the patient, the place the patient belongs to, and other factors to identify a suitable hospital with a bed availability to shift the patient to. The bed availability is confirmed by the team with the help of the District Level Capacity Dashboard.

Confirming Destination: This step is carried out by the destination facility. The facility sees the request from the shifting team to shift the said patient into their facility and confirms that they have the bed and other resources to treat the patient.

Booking an ambulance: The shifting team members now find an ambulance available to pick the patient up from the initial facility and transport him to the destination facility. To do this the SURAKSHA SUPERHERO AMBULANCE NETWORK is used.

Transfer in progress: Once the patient gets picked up by the ambulance, the destination facility gets a prompt that the patient is on his way to their facility. The destination facility makes arrangements to invite the patient in.

Shift complete: When the patient reaches the destination facility, the user at the destination facility clicks on "Transfer the patient to my facility" to shift the entire medical records of the patient from the previous facility to their facility.With this the shifting process is complete.

Steps to Shift Patient From One facility to Another Facility

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on the 'Patient' tab and Identify the patient to be shifted.

·        Click on the Patient's name to view the patient dashboard.

·        Scroll down the page, on right, click on the 'Shift Patient' button

·        Fill out the form with the following details:-

·        Contact Person at facility- Enter your name.

·        Contact Person phone- phone number of the in charge of the facility

·        Name of shifting approving facility- Type the name and select from the droplist.

·        what facility would you like to assign the patient to- if you are particular about sending the patient into a specific facility mention it otherwise keep it blank.

·        Is this an Emergency?- Flag according to the situation.

·        Is this an upshift?- Transferring from smaller facility to higher facility

·        Preferred Vehicle- Select the vehicle from the droplist

·        Preferred Facility Type

·        Reason for shift

·        Click the "submit" button and on successful submission, a notification popup in the top right corner.

·        To view the shifting progress on a Patient, on the left, click on the "Shift" tab.

STEPS ON PROCESSING A SHIFT

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the Left, Click on the "Shifting" tab to see all the shifting requests.

·        Input the Name on the Top, to process a particular patient.

·        Click on the "All detail" button to see the patient card detail

·        Click on the "Update Status Detail" button, select the status of the shift and update it.

·        Click on the "Submit" and a notification popup in the top right corner when the status is changed successfully.

·        As the shifting passes through the different stages of shift as explained previously, open the card again and click on the "Update Status detail" button, to update the status, and click on the 'submit ' button to save the data.

·        Repeat this Step till the patient shifting is completed.

Step to Receive Shifted Patient to a Facility

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Shift' tab.

·        If you want to filter the card, Click on the filter, input the Facility name under the 'Assigned Facility'.

·        Look out for cards under the "Transfer in progress" list in the shifting tab.

·        Click on "Transfer to Receiving Facility" to import the patient card to your facility.

·        Then the status of the shift automatically transferred to complete status.

How to record discharge of a patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' Tab and Identify the patient you want to discharge.

·        Click on the name of the patient to get all the details.

·        Scroll down, and click on the 'Consultation Update'

·        Add all the consultation details and checkmark 'Recommend Discharge'.

·        Click on the 'Save Consultation Update' button to save it.

·        Scroll down the page, on right, click on the 'Discharge from care' button and a pop-up window will be shown.

·        Fill out the question in the pop-up window and click on the "Proceed to Discharge" button.

·        You have now successfully discharged the patient.

·        To view all discharged patients from your facility, click on the 'Patient' tab on the left, click on the Discharge tab on the right and you will have a list of all discharged patients.

Step to Get Discharge Summary

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' tab, Click on 'Discharged' tab on the right side of the screen, to get the list of all discharged people.

·        Identify the patient and click on the name of the patient.

·        Scroll down the page, on the right, click on the 'Discharge summary' button.

·        On the popup message, input the email id to receive the summary report and click on the 'Submit' button.

·        You will receive the discharge summary on the email that you have submitted in the previous step.

How to access the death report of a patient:There are several disease statuses for a patient. Once a patient has passed away after being admitted to a facility, you can generate a digital death report for the deceased.

The steps to generate a death report are as follows:

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "Patient" tab.

·        Go the patient card.
STEPS ON PROCESSING A SHIFT

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the Left, Click on the "Shifting" tab to see all the shifting requests.

·        Input the Name on the Top, to process a particular patient.

·        Click on the "All detail" button to see the patient card detail

·        Click on the "Update Status Detail" button, select the status of the shift and update it.

·        Click on the "Submit" and a notification popup in the top right corner when the status is changed successfully.

·        As the shifting passes through the different stages of shift as explained previously, open the card again and click on the "Update Status detail" button, to update the status, and click on the 'submit ' button to save the data.

·        Repeat this Step till the patient shifting is completed.

Step to Receive Shifted Patient to a Facility

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Shift' tab.

·        If you want to filter the card, Click on the filter, input the Facility name under the 'Assigned Facility'.

·        Look out for cards under the "Transfer in progress" list in the shifting tab.

·        Click on "Transfer to Receiving Facility" to import the patient card to your facility.

·        Then the status of the shift automatically transferred to complete status.

How to record discharge of a patient

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' Tab and Identify the patient you want to discharge.

·        Click on the name of the patient to get all the details.

·        Scroll down, and click on the 'Consultation Update'

·        Add all the consultation details and checkmark 'Recommend Discharge'.

·        Click on the 'Save Consultation Update' button to save it.

·        Scroll down the page, on right, click on the 'Discharge from care' button and a pop-up window will be shown.

·        Fill out the question in the pop-up window and click on the "Proceed to Discharge" button.

·        You have now successfully discharged the patient.

·        To view all discharged patients from your facility, click on the 'Patient' tab on the left, click on the Discharge tab on the right and you will have a list of all discharged patients.

Step to Get Discharge Summary

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' tab, Click on 'Discharged' tab on the right side of the screen, to get the list of all discharged people.

·        Identify the patient and click on the name of the patient.

·        Scroll down the page, on the right, click on the 'Discharge summary' button.

·        On the popup message, input the email id to receive the summary report and click on the 'Submit' button.

·        You will receive the discharge summary on the email that you have submitted in the previous step.

How to access the death report of a patient:There are several disease statuses for a patient. Once a patient has passed away after being admitted to a facility, you can generate a digital death report for the deceased.

The steps to generate a death report are as follows:

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on "Patient" tab.

·        Go the patient card.

·        On the top right corner, click on "Death Report"

·        Fill in the required details including cause of death. Please refer to the image below for further details.

·        Click on "Preview" to view and verify the details that you have entered.

·        Click on "Print Death Report" to save the document.

STEPS TO UPDATE PATIENT DISEASED STATUS

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        On the left, click on the 'Patient' Tab and Identify the patient you want to update

·        Click on the name of the patient to get all the details.

·        On the right side click on "Update Details" button.

·        Under "COVID Disease Status" option select from the following:

·        POSITIVE : Patient is COVID positive

·        SUSPECTED : Patient is a COVID suspect

·        NEGATIVE : Patient is tested negative

·        RECOVERED : Patient recovered from COVID

·        EXPIRED : Patient died due to COVID

·        Scroll down, on the bottom right click "Save Details" button to update the status.

Managing resources:The inventory and resource management system is a subsystem of CARE that enables any Facility administrator to keep track of the movement of stock within their facility.

Steps to edit stock in inventory into the inventory management system of CARE

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on view Facility to see your facility dashboard.

·        On the right side of the page, there is an option that reads as "Inventory Management". Click on the same.

·        Click on "Add Inventory" on the top left corner.

·        Under the Inventory name, choose the Item that you wish to add or subtract from the inventory.

·        Under "Status", choose whether you wish to "add stock"(in case of purchase) or "use stock"(in case of usage).

·        Mention the quantity of the item and the units.

·        Click on "Add inventory to save this information"

·        Inventory Summary page shows a list of all the items in your inventory and their quantities. Click on each of these items in the inventory list to see the log of all purchases and usages of that particular item.

·        You may also choose to set minimum levels of inventory for each item, by clicking on "Set minimum quantity required". Once the stock of the inventory goes below the set minimum level, a flag of "LOW STOCK" shows up next to the item.

Setting minimum threshold limit for each item within the inventory.

·        Log into https://gdc.coronasafe.network

·        Log-in using your username and password.

·        Click on view Facility to see your facility dashboard.

·        On the right side of the page, there is an option that reads as "Inventory Management". Click on the same.

·        On top of the page, you will see an option "Minimum Quantity Required". Click on the same.

·        Click on the option on top 'Set minimum Quantity"

·        In the form that appears, under "Inventory Name" please select the item for which you want to set a minimum quantity. Mention the minimum quantity required and the units for each such item.

·        Click on "Set" to save.

·        You can see a list of such quantities saved for each item in the "Minimum Quantity Required" page. This information can be edited at any point by clicking on "Update" against each of these items.

·        Once you have set these minimum limits, whenever an item goes below the minimum set limit, in the Inventory summary, a "Low Stock" Flag appears against such items. This notifies the administrator to procure the said items at the earliest.

Steps to Raise a resource request

·        Log into https://gdc.coronasafe.network

·        Log-in using your staff username and password.

·        Under your facility name, click view facility

·        On the top-right corner, click on "Resource Request" button.

·        Fill out the form. You will see the following fields

·        Name of Contact Person at Facility-

·        Contact Person phone- Number to contact for any clarification during the process

·        Name of approving facility- Input the district level approving facility

·        Is this an emergency- As per the requirement select yes/no.

·        Category- Select the specific category

·        Sub-Category- Select the specific sub-category

·        Request title- Input requirement as title

·        Reason for request- Input the specific quantity and request required.

·        On the Bottom right, Click "Submit" bottom.

·        On the left tab, click "Resource" and you will see the status of the request raised.

Approving/Fulfilling a Resource Request

STEPS TO APPROVE/FULFIL A RESOURCE REQUEST

·        Log into https://gdc.coronasafe.network

·        Log-in using resource approving authority username and password.

·        On the left tab, Select 'Resource' to see all the resource requests.

·        On the request card, Click 'All details' to see all the details of the specific request

·        On the top right, click on the 'Update Status Detail' button to update details.

·        Fill out the form. You will see the following fields

·        Status- Select the status of the request from the Droplist

·        Assigned to- Assign the request managing to specific staff

·        What facility would you like to assign the request to- Mention any specific facility to fulfill the requirement (optional)

·        On the bottom right, Click 'Submit' to update the details.

·        Repeat the steps from 3 to 7, and keep on updating the "status" field using the Droplist.

·        To comment on the request, select 'Resource' on the left tab, to see all the resource requests. Click 'All details' to see all the details of the specific request. In the comment box below, you can input your comments.

·        To view all completed requests, select 'Resource' on the left tab, to see all the resource requests. At the top center, select 'Completed' button to see all completed requests.

HOW TO COMMENT ON A RESOURCE REQUEST

·        Log into https://gdc.coronasafe.network

·        Log-in using resource approving authority username and password.

·        On the left tab, Select 'Resource' to see all the resource requests.

·        On the request card, Click 'All details' to see all the details of the specific request

·        Scroll down to the bottom of the page.

·        Type in your comments under comments column and click on "Post Your Comment" button to update your comment.

Capacity Management : District Level

This section deals with the Capacity Management aspect of CARE at the facility level

Capacity Dashboard:The information collected from each facility on their Capacity, bed availability, bed occupancy etc. is aggregated to form a smart and intuitive dashboard operating at district level.

This dashboard allows the district administrators or the decision-makers with the following:

·        make informed decisions with real-time and accurate data.

·        backing or supporting their decision at any point by concrete evidence of real scenario of the field

·        predicting and preparing for contingencies based on the trend of demand or load on the healthcare system. This helps with preparedness.

This dashboard is also made publically available so that:

the public may act more responsibly since they have evidence to the fact that their health system is under immense load

the public can expect more accountability from the administrators because of increased transparency.

Capacity Management : Notice Board

This section deals with the Capacity Management aspect of CARE at the facility level

How to send notifications to facility

STEPS TO SEND MESSAGES TO FACILITY

·        Click on “Facilities” tab

·        Identify the facility and click on the “Notify” button.

·        Type the message on the pop-up window and click “Send Notification”.

·        A confirmation message will be displayed on the right corner of the screen that the facility is notified.

STEPS TO SEND MESSAGES TO FACILITY

·        Click on the “Notice Board” tab.

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